The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or away and can adjust settings to help you save even more.
The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, as you might be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either wire it on your own or call a HVAC professional like West Jefferson Plumbing and Heating, Inc.. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback as the thermostat can get ample power from other heating and cooling wires.
In some cases, your heating and cooling system might need that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Issues
The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t get enough electricity, Nest says you might encounter some of these problems:
- Poor battery life.
- Thermostat motion sensing is disabled.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system unexpectedly turns on or off, or won’t stop running.
- Your system is producing odd noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
- The system fan is constantly working, won’t run or turns off and on repeatedly in a short period of time.
You might think something is up with your heating and cooling system, but if you just got the Nest, it’s best to check your thermostat initially. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning frequently.
Our Specialists Can Fix Nest Thermostat Problems
If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat specialist including one from West Jefferson Plumbing and Heating, Inc. can assist you. We can diagnose the malfunction and install a C-wire, if required.
Smart thermostats such as the Nest are made to make your life easier, through automatic energy-efficient programming and the ability to check temperatures while you’re away from home. It’s an annoying experience when yours won’t run properly, but our heating and cooling specialists at West Jefferson Plumbing and Heating, Inc. can resolve the trouble fast.
If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at to set up your appointment right away.