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Family-Owned. Community-Focused. Service You Can Trust. Emergency Plumbing

Emergency Plumbing In Columbus

Fast Help For Stressful Plumbing Emergencies

When water is pouring from a ceiling, a toilet is overflowing, or a drain is backing up, you do not have time to sort through dozens of websites. You need an emergency plumber Columbus homeowners can call for calm, capable help that arrives as quickly as possible.

West Jefferson Plumbing and Heating, Inc. provides prompt emergency plumbing support for homes in Columbus and throughout Central Ohio. We know how disruptive a sudden leak or backup can be, and our goal is to help you protect your home, your belongings, and your routine. Since 1976, families in this area have relied on our team when something goes wrong without warning.

We are a third generation, family owned company with licensed plumbers and highly trained technicians who take care of your home as if it were our own. When you contact us, local team members answer the phone, explain what to expect, and work to get help headed your way.

Need Emergency Plumbing In Columbus? Call West Jefferson Plumbing and Heating, Inc. at (740) 318-2868 or send us a message online today.

Why Homeowners Call Our Team

In a plumbing emergency, trust matters as much as speed. You are inviting someone into your home at a stressful time, often with water already damaging floors, walls, or belongings. Local homeowners choose West Jefferson Plumbing because they want a company with deep roots in the community and a long record of doing the right thing.

We have served Central Ohio since 1976, and our business has been built through three generations of the Mast family. Many of the homes we visit today belong to the children and grandchildren of our earliest customers. That kind of continuity only happens when people feel taken care of, treated fairly, and confident in the work we perform.

Our plumbers are fully licensed, and our HVAC technicians carry NATE certifications, so you can feel comfortable that work in your home meets current safety and performance standards. Customers consistently mention that our team arrives on time, explains what is going on in clear language, and cleans up the workspace before leaving. This is especially important during an emergency, when your home already feels out of control.

Here is why so many local families rely on our emergency help:

  • Decades of trusted service for homeowners in Columbus and Central Ohio
  • Family owned company that treats you like a neighbor, not a number
  • Licensed plumbers and skilled technicians focused on safe, lasting repairs
  • Local team members answering the phone, with fast response during urgent situations
  • Upfront pricing and clear communication from start to finish

When you are facing an urgent problem, you do not have to gamble on an unknown provider. Our track record and community reputation give you one less thing to worry about.

What To Do During A Plumbing Emergency

In the first few minutes of a plumbing emergency, it is easy to feel overwhelmed. Taking a few simple steps can limit damage and keep your family safer while you wait for help to arrive. Every home is different, so these are general guidelines, not strict rules, but they can make a real difference.

If you can safely reach it, find your main water shutoff valve and turn it off to stop or slow the flow of water. Many Columbus homes have this valve in a basement, a utility room, or near where the water line enters the house. If you are not sure where it is, do not put yourself at risk by searching through standing water or tight spaces.

Next, move valuables, rugs, and small furniture away from the affected area if it is safe to do so. This can help prevent additional damage while you wait for our plumbers to arrive. Avoid walking through deep water, especially near electrical outlets, appliances, or extension cords, and keep children and pets away from the area.

If you are dealing with a toilet overflow or sewer backup, try not to use sinks, tubs, or toilets in other parts of the home, since they may feed the same line. Sewage water can contain bacteria, so avoid direct contact and wash your hands well if you accidentally come in contact with it.

Emergency Plumbing Problems We Handle

Plumbing emergencies come in many forms, from dramatic pipe breaks to stubborn clogs that suddenly turn serious. Our team handles a wide range of urgent residential issues every week, so chances are good we have seen something very similar to what you are experiencing in your Columbus area home.

Burst or cracked pipes are one of the most stressful situations. Winter freezes in Ohio can put pressure on exposed or poorly insulated lines, and over time older pipes in some neighborhoods may weaken. When a pipe gives way, water can spread quickly through walls, ceilings, or floors. Our plumbers work to locate the source, stop the leak, and get the line repaired or replaced as appropriate.

Major leaks from supply lines under sinks, behind washing machines, or around water heaters can also require urgent attention. Even a small steady stream of water can soak cabinets, flooring, or drywall in a short amount of time. We focus first on stopping the active leak, then help you understand what may have caused it and what is needed to help prevent a repeat problem.

Toilet overflows and sewer backups are another common emergency. When a main line backs up, you might see multiple fixtures draining slowly, gurgling sounds, or water coming up in tubs or floor drains. These problems can be unpleasant and unsanitary, and they are not something most homeowners want to tackle on their own. Our team can work to clear blockages, check for deeper issues, and get your fixtures usable again.

Sudden loss of hot water, strange noises from a water heater, or visible leaks around the tank can also feel urgent, especially for families with young children or older adults. We service many types of residential water heaters and can help you understand whether a repair is appropriate or if it may be time to plan for a replacement.

Frequently Asked Questions

How quickly can your team get here?

We respond to emergency calls as promptly as our schedule and conditions allow, and many homeowners see us within hours. Exact timing depends on factors like time of day, current call volume, and your location. When you call, we will always share an honest estimate.

How much does an emergency plumbing visit cost?

We provide upfront pricing before any work begins, so you know what to expect. The cost depends on the type of problem, parts needed, and how long the repair takes. Our plumbers explain your options and related pricing clearly, with no hidden fees.

What counts as a plumbing emergency in my home?

Situations that risk damage or make your home hard to live in are usually emergencies. Examples include active leaks, burst pipes, sewage backups, and total loss of water or hot water. If you are unsure, call us and we can help you decide how urgent it is.

What should I do before your plumbers arrive?

If it is safe to do so, shut off your main water or the affected fixture and move belongings away from the area. Keep children and pets clear, and avoid standing water near electrical items. When you call, we can guide you through any other helpful steps.

Can you help if the problem involves my water heater or drains too?

Yes, our team handles many urgent issues with water heaters, clogged drains, and sewer lines in addition to leaks and pipe problems. During your call, share everything you are seeing so we can plan the right help. We offer comprehensive home comfort services under one roof.

Need Emergency Plumbing In Columbus? Call West Jefferson Plumbing and Heating, Inc. at (740) 318-2868 or send us a message online today.

Family-Owned. Quality-Focused.

  • Local Experts, Lifelong Relationships
    We live and work in the same communities we serve, and we’re committed to building lasting relationships with every customer.
  • Quality Work Rooted in Integrity

    We stand by our work because we do it right the first time, whether it’s a custom home project or a simple repair. No shortcuts. Just solid service.

  • Big Enough to Respond, Small Enough to Care
    We have the team and experience to handle your job quickly, but we’ll always treat you like family—not just another number.
  • Generations of Trusted Service

    Since 1976, our family-owned business has proudly served the West Jefferson and greater Columbus area with honest, skilled craftsmanship passed down through three generations.

Real Reviews from Local Homeowners

At West Jefferson Plumbing and Heating, Inc., your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    "Outstanding Customer Service"
    West Jefferson Plumbing and Heating took care of some plumbing issues for us. It was such a pleasure to work with them.
    Maureen M.
    "Very Good"
    A different plumbing company could not figure out how to do it correctly, so we hired West Jefferson and they did a great gob, and everything works and looks good. I am looking forward to using West Jefferson to do several other projects here.
    Larry P.
    "Quick Response"
    Andy is always professional, friendly, and knowledgeable about all our plumbing things.
    Melody B.
    "Very Pleasant"
    Nathan was at my house within 2 hours of my call. He was efficient and knowledgeable.
    Vikki S.
    "Reasonable Price"
    I have worked with West Jefferson for decades, and they are always fair and honest.
    Henk D.
    "Very Friendly"
    The repairman was thorough, quick, and efficient.
    Pat L.
    "Excellent Experience"
    Excellent company for all your heating, plumbing and electrical needs.
    Ken B.
    "100% Recommend"
    I can’t overstate how pleased I am with West Jefferson Plumbing.
    Kristen N.
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