What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in West Jefferson during the winter time, when they’re required to keep you toasty. While you know the team at West Jefferson Plumbing and Heating, Inc. will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some expenses if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound silly, but make sure everything is set to “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is switched off.
    • Check your thermostat to make sure it’s on, switched to the correct temperature and isn’t switched to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and inspect your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t turned on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s revealing the proper time. If it thinks it’s morning when it’s really night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to breakdown?
    • Examine your air filters to make sure they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air intakes?
    • Are all supply registers accessible?
    • Is your exhaust flue open?

If you’ve gone through this checklist and you’re still without heat, call West Jefferson Plumbing and Heating, Inc. at 614-450-1575 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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