Testimonials

What Our Customers Say
“I have been very impressed with the team installing my new equipment/appliances. They have been skilled and efficient, working diligently and quietly. Very kind, explaining patiently and going over details to calm my anxieties. I certainly would be happy to recommend you to my neighbors and contacts.”
– Carol D.
“Thank you for running water! Fast, efficient and always a great job! Thank you for fixing all my heating and plumbing needs for my business.”
– Tina M.
“Thanks for your quick response getting our heating and cooling up back up and running. Based on the weather forecast it appears to be just in time! Your guys yesterday did an outstanding job. They were very professional, knowledgeable and answered all my questions. I'll be sure to recommend West Jefferson Plumbing and Heating to everyone I know in need of your services!”
– Tim H.
“I just wanted to let you know what a great experience it was working with you and your guys. First of all you were on time for your first visit. That means a lot. I appreciate your being straightforward and not trying to sell us something we didn't need. We got exactly the product we wanted, even with some changes and many questions from me. Your employees were on time also, were very professional, and did quality work. The A/C and furnace work great. I'm looking forward to working with you in the future and have been recommending your company to others.”
– Dave G.
“In a time of slipshod businesses and broken agreements, it's great to find an exceptionally good business. West Jefferson Plumbing and Heating installed geothermal heat for us, and there were some problems (some due to Mother Nature.) How these problems were handled is what makes West Jefferson Plumbing and Heating a company we will use again and refer to our friends. Everything was taken care of to our high expectations. Thanks West Jefferson Plumbing and Heating.”
– Richard & Dana
“This letter is sent to complement all of you on your professional and friendly service. My husband and I have used your company for many years to service our heating, cooling, and plumbing needs; and we have personally recommended you many times to our friends and our church maintenance committee. We have always gotten great service from your company and fair pricing. Especially we would like to thank Wayne for going above and beyond to get us some financial relief when our furnace recently had problems, and needed some fairly expensive repairs (some under warranty and some not). We would also like to thank the very knowledgeable and courteous service technicians that came to our home to work on the heat pump and furnace. You were all extremely efficient, friendly, and worked very hard to make sure that all the problems with our furnace were repaired correctly. Thanks to all of you at West Jefferson Plumbing & Heating for terrific service and fair pricing.”
– Pam & Ken
“To West Jefferson Plumbing & Heating: I wanted to tell you that we have been very happy with our new heat pump, but we have been even happier with your service. Everything-scheduling, installation, "quieting down", other fine-tuning, and problem solving, was done always with our satisfaction in mind. My questions and phone calls to Ivan, and Wayne, were always answered in an "a.s.a.p." manner. It was great doing business with you!”
– Chris